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E3 2011 (Part 2)
E3 2011 (Part 1)
Portal 2, Valve and the fanbase
50th rant special!
Yeah, I know this is a bit old at this point but I wanted to hold off my thoughts on the whole incident with Sony until it was all over simply because I'd be making several rants on the same subject. However, if any major incidents happen again, I'll post something much sooner rather than much later.
As we all know, the Playstation Network was taken offline for around a month. They were forced to take it offline due to a hacker breaking access into the servers. So much frustration was caused with players and even gaming developers and publishers. It was worst of timing for Sony since not only was Portal 2 and Mortal Kombat 9 released on the same week as the incident happened, we were all without online PS3 gaming for Easter. Thankfully I was focused on other things at the time so the PSN outage wasn't a huge issue for me but I can imagine and understand the frustration from others.
The real purpose for the PSN outage was to add extra security after Sony discovered personal information of their customers were leaked including real names, addresses, PASSWORDS and quite possibly credit card details. OUCH! It's hard to help but think Sony's security wasn't good enough to keep these details safe. This is the kind of stuff that should be protected in the same way as defending the privacy of the president or prime minister of a country. The confidence with Sony's handling of private details is heavily damaged and although some will have forgiven them at this point, others will be unsure about trusting Sony with their personal details and quite frankly I don't blame anyone for selling off their PS3 and getting a 360 for their console online gaming pleasure.
What really put Sony in the wrong was how long they took to mention that personal details may have been compromised. They should have warned us right away that some criminal scum may have obtained credit card details and such and that would have given us all a head start but no, it took them a week just to inform us.
After their month outage, they returned and eventually gave us the welcome back offer to make up for the troublehip for those who paid for it already was a great idea but I felt they could have done better with the games we could have picked. Although I'll take the free PS3 games for granted and get InFamous and Ratchet & Clank: Quest for Booty, I think the more ideal way to make up for the PSN customers is some credit for the store. Something like £10/15 to go towards anything you want would have been more convenient for choice as well as those who may have owned all the games on offer already.
In conclusion, the PSN outage was a heavy blow for Sony and it seems they're putting pieces back together bit by bit. Although private details have been violated, hopefully there'll be much tighter security everywhere (despite the hack attacks after this) and we don't have to go through this again. The welcome back offers were fine and at least Sony did something to try and make up for the huge inconvenience. Here's hoping the hacker who thought it was a good idea to ruin entertainment for many will pay the ultimate price.